Privacy Policy

Effective Date: December 4, 2025

Pickup Pioneers Valet Trash Service ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and disclose your information when you use our services or interact with our website.

Disclaimer: This document is a template and is provided for informational purposes only. It does not constitute legal advice. You must consult with a qualified legal professional to ensure your privacy policy fully complies with all applicable laws and regulations.

Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). We collect the following categories of information:

A. Information Your Provide Directly to Us

Contact Data: Your name, email address, phone number, and physical service address.
Service Data: Information required to perform the trash and junk removal services, including property access details (e.g., gate codes, building number).
Payment Data: Payment card details (processed securely by third-party payment processors) or other financial information necessary for billing and payment.
Communication Data: Records of communications when you contact us via phone, email, or web form.

B. Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

Usage Data: Internet Protocol (IP) address, browser type, operating system, the pages you view, the time and date of your visit, and the time spent on those pages.
Location Data: General geographical location derived from your IP address.

How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: To schedule, deliver, and maintain your valet trash and junk removal services.
Billing and Payments: To process payments for services rendered and manage your account.
Communication: To send service-related notifications, updates, confirmation emails, and respond to your inquiries.
Security: To protect against fraudulent or unauthorized transactions, and to manage risk exposure.
Improvement: To monitor and analyze trends, usage, and activities in connection with our website and services to improve functionality and user experience.
Marketing (with Consent): To send you promotional information about services, offers, and news we think may be of interest to you, where permitted by law.

How We Share Your Information

We do not sell your Personal Information. We may share your information only in the following limited circumstances:

Service Providers: We share information with third-party vendors and service providers who perform tasks on our behalf, such as payment processing, website analytics, and customer support. These providers are bound by confidentiality agreements and are restricted from using this information for any purpose other than providing services for us.
Legal Compliance and Protection: If required by law, subpoena, or court order, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Security

We implement reasonable technical and organizational measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts.

What are cookies? Cookies are small data files stored on your device that allow us to recognize your browser and capture certain information.
How to manage cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the site may then be inaccessible or not function properly.

Your Data Rights

Depending on your jurisdiction, you may have the right to:

Access: Request copies of your Personal Information we hold.
Correction: Request correction of inaccurate or incomplete Personal Information.
Deletion: Request the deletion of your Personal Information, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when this Policy was last revised. We encourage you to review this Policy periodically for any changes.